Terms of Service - Elite Monthly Laundry Service


Effective October 1, 2018.

Subject to change or revision without notice.

Elite Monthly Laundry Service ("the Service") as contained herein. Token Multi Services Corporations DBA Spin Cycle Laundromats ("Spin Cycle Laundromats") as contained herein.

THIS AGREEMENT IS A LEGALLY BINDING CONTRACT AND YOU HAVE A DUTY TO READ THIS AGREEMENT BEFORE USING THE SERVICE. THROUGH YOUR USE OF THE SERVICE, YOU MANIFEST YOUR ASSENT TO THE TERMS AND CONDITIONS CONTAINED WITHIN THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MUST IMMEDIATELY CANCEL YOUR SERVICE BY NOTIFYING SPIN CYCLE LAUNDROMATS VIA EMAIL AT orders@spincyclelaundromats.com OR CALLING 978-683-6058 DURING NORMAL BUSINESS HOURS . Spin Cycle Laundromats RESERVES THE RIGHT TO MODIFY, AMEND, REPLACE, SUSPEND, OR TERMINATE THIS AGREEMENT AT ANY TIME AND WITHIN ITS SOLE DISCRETION.

In the event Spin Cycle Laundromats modifies, amends, or replaces this Agreement, the Effective Date, located at the top of this page, will change. Your use of the Service after a change in the Effective Date constitutes your acceptance of any modification, amendment, or replacement.

Pricing Terms

The service fee is $129.00 charged on the first of every month or on the date of sign-up if completed mid-month. It includes 4 bags of laundry per calendar month. The bags are 22"x28" specific laundry bags for this service. They generally hold 25-30 pounds of laundry each but can vary. Spin Cycle Laundromats will provide you with two (2) burgundy color Elite Laundry Service bags with your subscription. The bags will be delivered with your first completed laundry order. We do not prorate when starting or stopping the service. All Elite Laundry Service sales are final. Customers starting mid-month are able to use their 4 bags at any time during the remainder of the calendar month they sign up in.  Any bags left over at the end of the month will NOT carry over and are considered "use it or lose it" under the terms of this agreement.

Startup

Once your payment is made your first order should be either brought into the store or you can schedule a pickup online or by phone. Then put out your laundry for pickup by our delivery driver in a 30-40 gallon household trash bag that can close at the top. Bags that cannot close will be subject to overage charges at the per pound price of $1.75. Over-sized trash bags will either be rejected or charged an overage charge at our discretion.

Agreement between the parties

You agree to abide by the terms of service in this agreement as set forth by Spin Cycle Laundromats. Any attempt to abuse or circumvent the terms of this service will result in the cancellation WITHOUT REFUND of the service at managements discretion.

Rejected Items

There are some items that are not allowed at part of the Elite Laundry Service Program. We cannot service; Dry cleaning items, hand wash only items, pillows, severely soiled items, items with bug infestations, or items that require special treatments such as water proofing. Some of these items can be serviced but have separate procedures and pricing. If you have these types of items/circumstances, call or email us for details and pricing.

Delivery or Drop

In-store drop customers can drop anytime the stores are open. Home delivery customers can ONLY SCHEDULE WED pickup for FRI delivery. These are the only times the Elite Laundry Service customer pickups are completed by our drivers. Standard two day turnaround applies to both in-store and home delivery customers. If you drop your laundry off in the store you will be responsible for picking it up as well.

Cancellation

You may cancel your service at anytime however, there are no refunds or prorating. We must be notified by email, telephone, or in-person that your wish to cancel prior to the 1st of the following month as you will be charged for the service as agreed within the terms of this service. There are NO REFUNDS once the charge is completed.

Restrictions

Commercial laundry accounts, wholesale laundry accounts, and business laundry/towel service cannot use the Elite Laundry Service. This is a residential/personal laundry service only. Only everyday clothing, comforters, sheets, pillowcases, duvet covers, towels, or other household laundry can be sent using this service.